FAQ

Will you charge my credit card during the trial period?
No, we don't touch your credit card within the trial period. You can test out the entire platform including all features to see if it's someth...
Fri, 11 Aug, 2017 at 2:19 PM
Where can I find the system status page?
You can find the status page under: http://status.24metrics.com/
Fri, 11 Aug, 2017 at 2:19 PM
What is a Product?
A Product, also known as Offer or Campaign, is the object your affiliate is promoting for example: installing a mobile app on Android or registering for an ...
Wed, 9 Aug, 2017 at 1:41 PM
What is an Affiliate?
An Affiliate, also known as publisher or source, is the 3rd party your are purchasing traffic from.
Wed, 9 Aug, 2017 at 1:39 PM
What is the User's IP Address?
The User's IP Address refers to the IP Address of the end user, the owner of the device the conversion is made on.  The user's IP Address is a...
Wed, 9 Aug, 2017 at 2:24 PM
What are Live Filters?
Live Filters will output the Status, Rejection Reason and Risk Level in real-time.
Wed, 9 Aug, 2017 at 4:54 PM
What are Overview Filters?
Overview Filters will output the Status, Rejection Reason and Risk Level periodically throughout the day as they analyze patterns and distributions as oppos...
Wed, 9 Aug, 2017 at 4:54 PM
Why is Fraudshield returning Error Code 401?
If you receive the following error when trying to load Fraudshield: {"code":401,"message":"Authentication failed. API credenti...
Wed, 30 Aug, 2017 at 9:06 PM
Can I change product, affiliate or partner labels?
Labels can be changed inside the integration page by going to settings   and choosing the Labels Tab, then clicking on + Add New Label. Please ente...
Thu, 12 Oct, 2017 at 2:15 PM