PassKeys Support

Modified on Mon, 31 Jul 2023 at 11:25 PM

Intro to passkeys

Based on industry standards for account authentication, passkeys are easier to use than passwords and far more secure.

A passkey is a cryptographic entity that’s not visible to you, and it’s used in place of a password. A passkey consists of a key pair, which—compared to a password—profoundly improves security. One key is public, registered with the website or app you’re using. The other key is private, held only by your devices. Through the use of powerful, industry-standard cryptography techniques, this key pair helps ensure a strong, private relationship between your devices and the website or app. A passkey has these additional characteristics and conveniences:

  • It’s always strong and never guessable by a hacker.

  • It’s linked only with the website or app it was created for, thereby protecting you from getting tricked into using a passkey to sign in to a fraudulent website or app.

  • The private key never leaves your devices, so it can’t be leaked from websites or apps.
    There’s nothing about it that you have to create, guard, or remember.

  • Passkeys works with your Device Authentication (e.g. Fingerprint / Face ID etc.)



Enabling Passkeys


On Login you will be asked automatically if you would like to enable passkeys. The process is quick and easy. If you choose  to do this later you can still add passkeys at a later point to your account. 





What happens if I change my Laptop / Computer ?


Your passkeys are synced with your Apple ID but also with your Chrome Account. So if you change your laptop your passkeys should be automatically transferred to the new device. If you have any problems you can always reset your password using the Magic Link option or by resetting the password via Email. 











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